Dispatch, track and get paid — all in one system.
Kenyan logistics runs on WhatsApp, spreadsheets and cash. We build the dispatch boards, driver apps and M-Pesa reconciliation that turn that chaos into a system you can actually scale.
What's holding logistics & transport back
Dispatch lives on WhatsApp
Orders come in on WhatsApp, get copied to a spreadsheet, and assigned by phone call. Nothing is tracked and things fall through the cracks.
No idea where the parcel is
Customers call to ask where their delivery is, and you have to call the driver to find out. There's no live status anyone can check.
Cash-on-delivery is a reconciliation nightmare
Drivers collect M-Pesa and cash all day. Matching what was collected to what was delivered — and chasing shortfalls — eats your margin.
Proof of delivery is a photo in a chat
Disputes turn into scrolling through WhatsApp for a blurry photo. No signatures, no timestamps, no audit trail.
Software that fits how you actually work
Built for the Logistics & Transport sector, wired for M-Pesa and the Kenyan reality.
Order intake & dispatch board
Capture orders from a web form, WhatsApp or your clients, then assign to drivers on a live board with zones and priorities.
Driver mobile app
Drivers see their runs, navigate, update status, and capture proof of delivery — photo, signature and GPS timestamp.
Live tracking links
Customers get a tracking link and status updates by SMS/WhatsApp at each stage — no more "where is my parcel" calls.
M-Pesa COD reconciliation
Collect on delivery via STK Push and reconcile automatically against each consignment, so shortfalls surface instantly.
Zones & rate cards
Configure delivery zones (Nairobi CBD, greater Nairobi, countrywide) with per-zone pricing and rider payouts.
Proof of delivery & audit
Every drop is timestamped and geotagged with signature/photo, giving you a clean audit trail for disputes and clients.
Every build includes
- Web dispatch board
- Driver app (order status + navigation)
- Proof of delivery (photo/signature/GPS)
- Live customer tracking links
- M-Pesa cash-on-delivery + reconciliation
- Zone-based pricing & rider payouts
- SMS/WhatsApp customer notifications
- Reporting & performance dashboards
Logistics & Transport: common questions
Do you build the driver app as well as the dashboard?
Yes. Drivers get a mobile-friendly app (works on any smartphone browser or as an installable PWA) to see their runs, update status and capture proof of delivery, while your office works from the dispatch dashboard.
How does M-Pesa cash-on-delivery reconciliation work?
At the door, the driver triggers an STK Push to the customer, or records a cash collection. Each collection is tied to the consignment, so at end of day the system shows exactly what was collected versus delivered and flags any shortfall.
Can it handle third-party clients booking deliveries?
Yes — we can give your business clients their own login to create and track shipments, with their own rate card and monthly statements, so you can run it as a logistics platform, not just internal tooling.
What does a delivery system cost?
A dispatch board with a driver app and tracking starts around KES 150,000; adding COD reconciliation, client portals and analytics scales from there. We scope and quote in writing first, with milestone payments.
Ready to build it properly?
Free consultation, written scope, fixed price. We respond same-day, business hours EAT.
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