Terms of Use

Last Updated: December 09, 2024

1. Agreement to Terms

By accessing and using the website and services of Webzilla Creators ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Services Description

Webzilla Creators provides technology solutions including:

  • Web Development Services
  • FINTECH Solutions
  • E-commerce Development
  • Digital Marketing Services
  • Software Integration
  • Mobile Solutions
  • Cloud Computing Services
  • Security Solutions

3. User Responsibilities

3.1 Account Creation

When creating an account, you must:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Promptly update any changes to your information
  • Accept responsibility for all activities under your account

3.2 Acceptable Use

You agree not to:

  • Use the services for any illegal purposes
  • Violate any intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with service performance
  • Transmit malicious code or content
  • Engage in activities that could harm our infrastructure

4. Payment Terms

4.1 Fees and Payments

  • Payment terms are specified in individual service agreements
  • All fees are non-refundable unless otherwise stated
  • Late payments may incur additional charges
  • We reserve the right to modify pricing with notice

4.2 Billing

  • Invoices are generated according to agreed schedules
  • Payment methods must be kept current
  • Disputes must be reported within 30 days
  • Tax responsibilities lie with the client

5. Intellectual Property

5.1 Our Rights

  • We retain ownership of our proprietary technology
  • Service marks, logos, and branding are our property
  • Development tools and methodologies remain our property

5.2 Client Rights

  • Clients retain ownership of their content and data
  • Deliverables transfer to client upon full payment
  • License terms for third-party components apply

6. Confidentiality

6.1 Protected Information

  • Business strategies and plans
  • Technical specifications
  • Client data and information
  • Pricing and financial information
  • Proprietary processes and methods

6.2 Obligations

  • Maintain confidentiality of protected information
  • Use information only for service delivery
  • Implement reasonable security measures
  • Report any unauthorized disclosure

7. Service Level Agreements

7.1 Availability

  • Service availability targets
  • Maintenance windows
  • Emergency maintenance procedures
  • Network performance standards

7.2 Support

  • Support hours and response times
  • Issue prioritization
  • Escalation procedures
  • Resolution commitments

8. Limitation of Liability

  • Maximum liability limited to fees paid
  • No liability for indirect damages
  • Force majeure exceptions
  • Exclusion of consequential damages

9. Warranties and Disclaimers

9.1 Service Warranties

  • Services performed with professional skill
  • Compliance with applicable laws
  • Conformance to specifications
  • Security best practices implementation

9.2 Disclaimers

  • No guarantee of uninterrupted service
  • Third-party service dependencies
  • Results dependent on client cooperation
  • Market success not guaranteed

10. Term and Termination

10.1 Duration

  • Term specified in service agreement
  • Automatic renewal provisions
  • Notice requirements for non-renewal

10.2 Termination

  • Termination for cause
  • Termination for convenience
  • Effect of termination
  • Post-termination obligations

11. Dispute Resolution

11.1 Process

  1. Informal resolution attempt
  2. Written notice of dispute
  3. Management escalation
  4. Mediation
  5. Binding arbitration

11.2 Governing Law

  • Laws of Kenya apply
  • Jurisdiction and venue
  • Legal fees allocation

12. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes. Continued use of our services constitutes acceptance of modified terms.

13. Contact Information

For questions about these Terms, contact us at:

Webzilla Creators
Delta Corner Annex
Nairobi, Kenya
Email: webzillacreators@gmail.com
Phone: +254 717 333 519

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Webzilla Creators regarding the use of our services.